Effective April 1st, 2022
Purchases Within Our 120 Day Product Warranty Period
At Kelly Bello Design we stand behind our craftsmanship. We offer a complimentary 120 day product warranty period on all of our fine jewelry.
- Our product warranty includes manufacturing defects such as broken clasps and/or broken soft chains.
- We do not provide warranties for theft, product loss, or loss of gemstones including pearls, birthstones, diamonds or other type of stone.
- We do not cover issues that arise from normal wear and tear including but not limited to: misshapen rings, scratches, bends, dents, or cracked stones.
- Resizes are treated as a repair and are not covered by our product warranty.
- Under no circumstances Kelly Bello Design is responsible for repairs and/or alterations made by another jeweler. This will immediately void any/or all product warranty.
Purchases Outside Our 120 Day Product Warranty Period
Should you require a repair after the 100 day warranty period, please email us at firstname.lastname@example.org with detailed images of the piece to initiate your repair request.
- Repairs are reviewed on a case-by-case basis.
- Allow two to four weeks for all repairs.
- Please note that the customer is responsible for the repair and two-way shipping.
- Rush repairs are not accepted.
Please note that our warranty applies only to customers purchasing directly from Kelly Bello Design.
Products Purchased On Other Websites
Please note that our warranty applies only to customers purchasing directly from Kelly Bello Design (kellybellodesign.com). If you purchased a piece through one of our wholesale partners we highly recommend reaching to them first.